The green island of Lefkada has the rare advantage of easy road access thanks to the bridge that connects it with mainland Greece.
Regalo Apartments continues to offersafe and carefree stay at its premises, taking new safety and security measures in both apartments and common areas, in line with the health protocols andhygiene rules given by the competent authorities. Our goal, and top priority, is the safety and wellbeing of our guests and employees.
Below are our initiatives and actions taken as prevention and management measures:
- All our employees are well trained on the sources and ways of transmission of the Covid-19, and the implementation of the health measures. At the same time, we comply strictly with the basic protective measures (hand hygiene, physical distance, etc).
- We apply all methods and practices for cleaning and disinfecting identified sites based on the risk and likelihood of transmitting the virus.
RECEPTION (CHECK-IN & CHECK-OUT)
- Following the protocols, check-out is transferred at 11:00 and check-in at 15:00 so that there is enough time for meticulous cleaning and disinfection of the apartment.
- The keys are disinfected before being received from the new guests.
- Practice physical distancing. Handshakes are avoided.
- All rooms are naturally ventilated when a guest departs. Fabric surfaces are thoroughly cleaned and disinfected with a steam cleaner.
- Towels, linen and bed linen are washed with special detergents-disinfectants from a well-known company, ECOLAB.
- Up to now, the policy of Regalo Apartments regarding the cleaning and change of clothing and towels, was every three days. Now, based on the new hygienic rules and guidelines for Covid-19, housekeeping employees will clean the apartment and change the towels and clothing only after the end of three days and after a guest requests so.
- Decorative items such as pillows, bedding, magazines, etc. are removed and will be provided only after a guest requests so.
- TV and air conditioner controls will be covered by a disposable cover.
- To ensure a controlled environment, entrance to the apartments of our premises is not allowed to non-residents.
- In the rare event of a possible incident, specific rooms will be provided for the immediate isolation of the patient and those living together. Special equipment (medical kit) is available.
- There is a contracted doctor of EODY who acts on the basis of specific instructions for the control of Covid-19.
- Hand-held antiseptics will be available for use by the guest in the reception area.
As we live this new reality, the entire team of Regalo Apartments, well prepared and organized, looks forward to welcoming you to the beautiful island of Lefkada for an unforgettable stay with us.
For additional information regarding reservations, changes or cancellations, you may contact us at firstname.lastname@example.org or at +30 2645071609, +306909702811, +306932232610.